Reviews

7.9
Review score

Score Breakdown

Cleanliness
7.9
Comfort
7.8
Property location
8.7
Facilities
7.5
Staff
8.1
Value
7.2

Reviews

    my

    Review score

    7.5
    17 June 2018
    There are no comments available for this review.
    Keith
    sg

    Review score

    8.8
    30 May 2018
    Facilities were a little under maintained
    Good breakfast. Nice onsen.
    Barry Phillips
    gb

    Review score

    7.5
    18 May 2018

    Old style onsen hotel with lovely lakeside location

    Room a bit tired. Wifi only in lobby.
    Lovely lake view. Free coffee & ice cream in the lobby.
    sg

    Review score

    7.9
    6 March 2018

    Excellence stay

    We booked tatami room for 4. Convience, 3 star but not rundown, center view of lake Akan, near by handicraft souvenirs shops, family marts and eating place especially a small food shop xian ke further down .. food excellent
    au

    Review score

    8.3
    8 February 2018

    Worth more than a 24 hour stay. Lake Akan has a lot to offer.

    Hot water within room was poor, only warm in the early morning. Noise transfer between rooms but generally neighbours were very quiet.
    Location excellent and view room was better than expected. Japanese style room was much larger than we have ever had inJapan and well presented. Bathroom was western style. Free filter coffee and ice cream in the lobby. Very close to the Tourist Information centre that runs excellent walks. Really recommend the 9:30 walks.
    de

    Review score

    7.9
    6 December 2017
    There are no comments available for this review.
    Shanhua
    sg

    Review score

    4.6
    30 November 2017
    There are no comments available for this review.
    zohar
    il

    Review score

    8.8
    17 October 2017
    There are no comments available for this review.
    눈천사
    kr

    Review score

    9.2
    11 October 2017
    This hotel is located just in front of Akan Lake. Scenery was good but really small town. If you have a car, I recommend you to drive wonderful Marshu lake aroud Akan lake. You can see the Akan lake by seesight ship in front of this hotel. I stayed Friday and due to the Friday, the price was quite expensive. (Many chinese group tour persons were there.)
    B. Gordon
    ca

    Review score

    9.2
    25 September 2017

    Great hotel room; made you feel like you were renting an apartment- Cozy and peaceful!

    The hot water tap in the sink was not working at all, and the shower head pressure was weak. It was hard to communicate with the cleaning staff since they spoke no English- but with the help of Google translate we did alright.
    The rooms were very traditional Japanese, and the bed was a traditional futon (which they set out for you and packed away). It was so picturesque and gave you a feeling of home. The sitting area overlooked the lake, so the entire room was peaceful and tranquil.
    sg

    Review score

    7.5
    19 September 2017

    Reasonably price room with lake view

    Only one lift and it was slow.
    Wonderful view of the lake. Brakfast was ok. Staff were very helpful and nice.
    Stephen
    gb

    Review score

    9.6
    17 August 2017

    A very good 2 days

    The variety and quality of the breakfast could be improved.
    Very friendly staff. Excellent location, magnificent view from room.
    my

    Review score

    7.5
    28 July 2017

    Good location

    Location
    spa
    jose
    hk

    Review score

    6.2
    20 July 2017
    the hotel needs renovation as the building and facilities are a bit aged.
    Gorgeous view of Akan Lake from the room. 10mins walk to bus station. Many restaurants around (but close early!). Large onsen. Friendly staff.
    Jia Ling
    sg

    Review score

    9.6
    19 June 2018
    If you are particular about food, this place does not have the best breakfast options.
    This place is lovely to stay at Lake Akan. Nothing to dislike. Big room and awesome view (if you are on the right side). Great onsen too.
    Beng Sim
    my

    Review score

    9.6
    30 May 2018

    Most helpful staff ever solved our transportation problem when we were lost in translation.

    Located right in front of Akan Lake , best view , most helpful and most PRO front desk staffs. Very relax stay, Sapporo drug store and Convenience store just few minutes walk away from hotel Gozensui.
    my

    Review score

    7.5
    8 January 2018
    There are no comments available for this review.
    jp

    Review score

    7.9
    29 October 2017
    There are no comments available for this review.
    Mary Ang
    sg

    Review score

    7.1
    17 October 2017

    Excellent location.

    Our room has a lake view of Lake Akan and the hotel is just next to the jetty. Location is great and very convenient.
    Chung
    fr

    Review score

    9.2
    29 August 2017
    There are no comments available for this review.
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